ORDER PROCESSING & SHIPPING
All orders are processed within 1 business day. However, there are some orders
that may be delayed. Shipping time relies on product availability and the type of
shipping carrier. Products shipped via UPS or Republic's delivery truck will be shipped
within 48 hours. Shipment by other carriers may be delayed up to 2 weeks. Special order
products rely on the manufacturer for availability. Republic has multiple warehouses.
Products on your order may be is stock in different warehouses. Therefore, your order may
come in multiple packages.
Damaged material and shipping discrepancies must be reported within 48 hours of reciept.
If you have recieved incorrect products, please notify Republic within 48 hours and ship
the wrong item(s) back to us. Upon reciept of the incorrect item, Republic will ship the
correct item and pay for the shipping cost. After 48 hours, a 15% resocking fee will be
applied and Republic will not pay for any shipping cost. If you have ordered the wrong
product, please notify Republic within 48 hours of reciept. The customer will be responsible
for all shipping costs and are subject to a 15% restocking fee. Republic is not responsible for
damage incurred after leaving our facility by third-party shippers. To report missing items, the
customer must call or email the customer service department within 48 hours of delivery.
SHIPMENTS BY REPUBLIC TRUCK
In stock products being shipped by our truck will usually ship within 48 hours. All orders
shipped by our truck are TAILGATE DELIVERY ONLY. Please have sufficent help available during
delivery for heavy items. If no one is present during delivery, we will leave your order at
the address location provided by the customer. Republic will not be responsible for your order
if there is no one present at time of delivery.
ORDER STATUS & TRACKING
Republic will provide email updates regarding your order status. A tracking number will be
provided, if applicable, once the order ships. Your order may contain multiple tracking numbers
if your order was shipped in multiple boxes from more than one warehouse. Order and tracking
status on orders being shpped by the manufacturer will be provided once we recieve shipping
status from the manufacturer.
To expidite an order, please call 1-800-696-3900 to inquire about product lead time and
availability. In stock items may be available to ship immediately. Special order items may be
expidited from the manufacturer if the product is available. There may be an additional fee to
expidite an order.